Mt Vernon Analysis of Building and Law Department Operations

The City of Mount Vernon engaged CGR to evaluate existing conditions and make recommendations to improve the operations of the Building Department and the Law Department. Over a six-week period, CGR visited the city, conducted about 30 interviews, developed benchmarks and analyzed a broad array of data to develop the recommendations. CGR suggested three additional staff in key areas of the Building Department, filling an open attorney position to support City Council, shifting Freedom of Information Request management out of the Law Department and several other processes improvements. The recommendations were presented for the City Council to consider the recommendations for the upcoming budget year.

Contact Paul Bishop to learn more.

December 10, 2024 CGR Briefs Edition